Last updated: [20/03/2026]

Play On Demand ("POD", "we", "us", or "our") is a community-based football and sports app that helps people find and join local games and view personalised post‑match highlights and stats.

This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application Play On Demand (the "App").

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

When you use POD, you may provide us with:

• Account information: name or nickname, email address, password or authentication credentials (handled securely via our authentication provider).

• Profile details: profile photo, preferred position, skill level, favourite teams, bio, or other information you choose to share.

• Game participation: games you create, join, host, or attend; teams you are part of.

• Performance data: match stats and performance metrics (for example, goals, assists, minutes played, ratings, and similar stats depending on app features).

• Highlights and media: video clips, photos, and other media from your matches. Games may be recorded using cameras or phones (including via third‑party recording platforms such as Veo). Full‑match footage is processed to create shorter clips and highlights, which are then stored and delivered through our systems and service providers.

• Communications: messages you send to us (for example, support emails) and in‑app feedback.

If you make purchases in the App:

• Payment‑related information: we do not store full payment card numbers. Payments are processed by our third‑party payment processor (Stripe). Stripe may collect payment card details and billing information as described in its own privacy policy.

1.2 Information Collected Automatically

When you use the App, we may automatically collect:

• Device information: device model, operating system version, unique device identifiers, language, and time zone.

• Usage information: features used, screens viewed, taps and interactions; session duration; in‑app events (such as games joined or created).

• Approximate location: to show you local games near you, we may collect location information, which may be derived from your device’s location services (with your permission), from your IP address, or from the location you manually provide.

• Log and diagnostic information: crash data, performance data, and other diagnostic information to help us improve stability and performance.

We do not use this information to identify you personally, except where it is linked to your account as necessary to provide the service.

2. How We Use Your Information

We use the information we collect to:

• Provide and operate the App: create and manage your account, let you find and join local games, and generate personalised post‑match highlights and stats.

• Matchmaking and discovery: show you games and players near you or that match your preferences.

• Video highlights and stats: use full‑match recordings captured via Veo or similar providers to create shorter highlight clips and stats for you and other players. Those clips are then stored and streamed through our backend and video hosting providers (including Mux) so that they can be viewed in the App.

• Improve the experience: analyse how the App is used to improve features, performance, and design.

• Communicate with you: send you service‑related emails or messages (for example, confirmations, updates, support responses, important changes to this policy).

• Safety and integrity: detect, prevent, and address fraud, abuse, and other harmful activity; enforce our terms and policies.

• Legal reasons: comply with legal obligations, resolve disputes, and protect our rights.

We do not sell your personal data.

3. Legal Bases for Processing (EEA/UK Users)

If you are located in the European Economic Area (EEA) or the United Kingdom, our legal bases for processing your personal data may include:

• Performance of a contract: to provide the App and its features you request.

• Legitimate interests: improving and securing the App, preventing abuse, and supporting users.

• Consent: where required for certain processing (for example, access to device location). You can withdraw your consent at any time in your device settings or by contacting us.

• Legal obligations: to meet our legal and regulatory responsibilities.

4. How We Share Your Information

We may share your information with:

4.1 Service Providers

We use trusted third‑party service providers to help us run POD, such as:

• Supabase – for authentication, database, and storage of user accounts, game data, stats, and media.

• Stripe – for secure payment processing. Stripe may collect and process your payment information directly in accordance with its own privacy policy.

• Mux – for video processing, streaming, and hosting of match highlights and related media that are shown in the App.

• Veo and similar recording providers – to record and process full‑match footage from which we generate shorter clips and highlights. Processed clips may then be stored and streamed through our infrastructure and providers such as Mux.

• Hosting and infrastructure providers (such as Render or similar services) – to host and run our servers and databases.

These providers only process your information on our behalf and under our instructions, and they are required to protect your data appropriately.

4.2 Other Users

Some information is visible to other users within the App, such as:

• Your display name, profile photo, and basic profile information.

• Games you create or join.

• Match stats and highlights that are shared in accordance with the App’s features and your settings.

Please consider what information you choose to share in your profile and in public areas of the App.

4.3 Legal and Business Transfers

We may disclose your information if:

• Required by law, regulation, legal process, or government request.

• Needed to protect the rights, property, or safety of us, our users, or others.

• In connection with a merger, acquisition, restructuring, or sale of assets, in which case your information may be transferred as part of the transaction.

We do not sell your personal information to third parties.

5. Data Retention

We keep your information for as long as necessary to:

• Provide and maintain the App and your account.

• Fulfill the purposes described in this policy.

• Comply with legal obligations and resolve disputes.

If you request deletion of your account, we will delete or anonymize your personal information, except where we are required or permitted to retain certain information (for example, for legal, accounting, or fraud prevention reasons).

6. Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

POD is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected personal information from a child under 13 without proper consent, please contact us at [Support Email] and we will take steps to delete such information.

If your app is designed for younger users or different ages, this section may need to be adjusted.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: request a copy of the information we hold about you.

• Correction: request that we correct inaccurate or incomplete information.

• Deletion: request that we delete your personal information, subject to certain exceptions.

• Restriction and objection: request that we limit or stop certain processing.

• Data portability: request a copy of your data in a structured, machine‑readable format where applicable.

• Withdraw consent: where processing is based on your consent, you may withdraw it at any time.

To exercise these rights, contact us at [Support Email]. We may ask you to verify your identity before responding.

You can also:

• Update certain information directly in the App.

• Control location permissions via your device settings.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that are different from those in your country.

Where required by law, we take appropriate measures to ensure that international transfers of personal data are subject to adequate safeguards.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically for any changes. Your continued use of the App after any changes means that you accept the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: [kiranpurang@msn.com]

• Website: [https://playondemand.framer.ai]

• App: Play On Demand (POD)